Privacy Policy

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to planning consultations and analytical reviews
• Communication records including consultation notes and correspondence
• Technical information such as IP address, browser type, and usage patterns

How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To provide financial planning consultations and analytical review services
• To communicate with you about your subscription and service updates
• To improve our services and develop new features for subscribers
• To comply with legal obligations and protect our legitimate business interests

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis:: We process your data based on your consent for marketing communications and our legitimate interest in providing subscription services

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and analyze usage patterns.

For detailed information about our use of cookies, please review our Cookie Policy Cookie Policy

Your Privacy Rights

Under Australian privacy law and other applicable regulations, you have the following rights regarding your personal information:

• Right to access the personal information we hold about you
• Right to request correction of inaccurate or incomplete information
• Right to request deletion of your personal information in certain circumstances
• Right to restrict processing of your personal information
• Right to receive your personal information in a structured, machine-readable format
• Right to object to processing based on legitimate interests

Sharing Information with Third Parties

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements and data protection requirements.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at contact@calysteniora.com or +61-345-757-394.